How to: SRD change cellphone number online

There is a growing need for citizens to be educated on how to change their SRD change cellphone number online, without calling or sending email to SASSA.

This is likely due to the fact that many people are changing their cellphone numbers for various reasons, such as switching to a new cellphone service provider or getting a new phone.


If you are one of the people who need to change your SRD cellphone number, we have put together an easy article on how to do so.

Here are the steps on how to change your SRD cellphone number online

To receive the grant, you need to provide SASSA with your cellphone number. If you need to change your cellphone number, you can do so online.

  1. Go to the SASSA website:

  2. Click on the “Update Your Contact Details” link.

  3. Enter your ID number and the phone number that you used to apply for the grant.

  4. Click on the “Submit” button.

  5. You will be asked to enter your reason for changing your phone number.

  6. Enter your new phone number and click on the “Submit” button again.

SASSA will send you a one-time PIN (OTP) to your new cellphone number. Enter the OTP to verify your identity and complete the process of changing your cellphone number.

Other ways on how to change your SRD change cellphone number

You can also change your cellphone number by calling SASSA on 0800 601 001. However, this method may take longer, as you will need to wait for an agent to become available.

Requirements of how to changing your SRD cellphone number

  • Make sure that you have your ID number and the phone number that you used to apply for the grant ready.
  • Keep your new phone number safe and secure.
  • If you are changing your cellphone number because your old phone number is lost or stolen, you should also report your phone as lost or stolen to your cellphone service provider.

Changing your SRD cellphone number online is a quick and easy process. By following these steps, you can ensure that you will continue to receive your grant payments even if your cellphone number changes.

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