Understanding the sassa action against queue sellers and how it aims to protect grant beneficiaries
It is very sad to see our gogos and people who are struggling having to pay just to stand in a line to get their money. This is why we are finally seeing some serious sassa action against queue sellers who have been making life difficult for grant beneficiaries across South Africa. The agency has noticed that some “entrepreneurs” are waking up as early as 2 AM to take spots in the line and then selling those spots for anything between R50 and R200, which is totally illegal and unfair to those who really need the help.
Key details about the sassa action against queue sellers
- Institutions involved: The South African Social Security Agency (SASSA) and the South African Police Service (SAPS).
- Main Problem: Self-appointed “queue marshals” or “spot sellers” are charging vulnerable citizens money to get a place at the front of the line.
- Locations: This problem is mostly reported at busy offices in the Western Cape (like Bellville and Gugulethu), Gauteng, and KwaZulu-Natal.
- Cost of spots: Beneficiaries are often forced to pay R50, R100, or even R200 just to be seen by an official on the same day.
- Official stance: SASSA management, including spokesperson Paseka Letsatsi, has stated that their services are free and nobody should pay for a place in the queue.
- New Measures: The agency is moving towards an online booking system and increasing police patrols at “hotspot” offices to stop these criminals.
Everything you need to know about the sassa action against queue sellers
Look, we all know that the lines at government offices can be a real headache, but what is happening at many local branches is just plain wrong. For a long time, people have been complaining about “mabantinti” or young men who sit in the queues from midnight and then sell those spaces to elderly people who arrive later in the morning. This has forced the government to take sassa action against queue sellers to protect the poorest members of our community who cannot afford to lose a single cent of their grant money.
The agency has been working closely with SAPS to make sure that these people are arrested or moved away from the gates. According to reports from places like GroundUp, many of these sellers use threats and intimidation to keep their “business” going. SASSA is now encouraging everyone to use their official SASSA website to check for updates or to try and use the online booking systems where available. You can also find more stories about what is happening in the community by checking out this trending news section.
One of the biggest ways they are fighting this is by telling people not to pay. If you pay these guys, they will never leave. The sassa action against queue sellers also includes changing how the offices work, like giving out numbered tickets very early in the morning so that people don’t have to stand there for hours wondering if they will be helped. If you see someone selling a spot, you are encouraged to report them to the security guards or the police immediately because that spot belongs to you for free.
It is important to remember that as the agency improves its technology, more people will be able to apply for grants like the SRD R370 or disability grants from their phones. This is the ultimate goal to stop the queues entirely. For now, the sassa action against queue sellers remains a priority to ensure that the Rands meant for food and electricity don’t end up in the pockets of criminals standing at the gate.
Common questions about the queue selling situation
- Is it legal to pay someone to stand in the line for me?
No, SASSA says their services are 100% free. Paying someone for a spot in the queue is not allowed and it encourages corruption. - What should I do if someone asks me for money in the queue?
You should not pay them. Instead, try to report the person to the SASSA office manager or a police officer nearby. - Why is the sassa action against queue sellers only happening now?
The problem has become much worse recently as more people are applying for grants, leading the agency to realize they need the police to help manage the crowds. - Can I book an appointment online to avoid the line?
Yes, SASSA is rolling out an online booking system for certain services like disability grant assessments to help cut down the wait time. - Will the police really arrest the people selling spots?
Yes, if they are found to be intimidating people or blocking public access, the police can and will take action against them. - Does this happen at every SASSA office?
It mostly happens at the very busy offices in big townships and cities where the demand for help is very high every single day.

