SASSA action against queue sellers: How South Africa is tackling the abuse of line spaces near social grant offices
It is really heartbreaking to see our grandmothers and people living with disabilities standing in long lines from 3:00 AM, only to find out that someone has taken all the front spots just to sell them. This has become a big business in South Africa, but the government is finally starting to get tough. There is a serious sassa action against queue sellers happening right now because these “spot sellers” are making life difficult for the poorest members of our community who already have very little money to spare.
The latest update on sassa action against queue sellers across South Africa
- Responsible Agency: The South African Social Security Agency (SASSA) and the Department of Social Development.
- Main People Involved: SASSA National Spokesperson Paseka Letsatsi and Minister of Social Development Sisisi Tolashe.
- Problem Areas: Major reports have come from branches in Gqeberha (Eastern Cape), Durban (KZN), and various parts of Gauteng where “queue marshals” operate.
- The Cost: Sellers are reportedly charging between R100 and R300 just to give up a space in the line.
- The Action Taken: SASSA is working with the South African Police Service (SAPS) to monitor branches and has introduced an online booking system to skip the physical lines.
- Official Stance: SASSA has repeatedly stated that all their services are free and paying for a place in the queue is illegal.
Everything you need to know about the fight against line jumpers
For a long time, people have been complaining about “businessmen” who wake up in the middle of the night to occupy spaces at SASSA offices. These people don’t actually need help with grants; they are just there to sell those spaces to desperate people. This has led to many sassa action against queue sellers initiatives, as the agency realizes that their most vulnerable clients are being exploited. If you want to keep up with more stories like this, you can check out the trending news section for regular updates on community issues.
The agency has warned that this practice is not only unfair but also criminal. To fight this, they have been pushing people to use the official SASSA website to book appointments instead of just showing up. By using the online booking system, you get a specific time and date, which means those people selling spots won’t have any power over you. Many local branches have also started using “ticketing” systems in the morning where they give out numbers to people who are physically there, making it harder for one person to hold ten spots.
In some areas, the sassa action against queue sellers has involved calling in the police to remove people who are loitering around the offices without any valid grant business. The government is also encouraging citizens to report any security guards or staff members who might be working with these queue sellers. It is a tough battle because the demand for services is so high, but the agency is determined to make sure that the R370 SRD grant and other social or disability grants reach people without them having to pay a “bribe” just to get inside the building.
Common questions about SASSA queue issues
- Is it illegal to buy or sell a spot in a SASSA line?
Yes, it is considered a form of corruption and exploitation. SASSA services are free of charge, and no one is allowed to charge you for standing in a public line. - How can I avoid the long queues?
The best way is to use the online booking system available on the SASSA services portal. This allows you to choose a day that works for you so you don’t have to sleep outside the office. - What should I do if someone tries to sell me a spot?
You should not pay them. Instead, report the person to the security on-site or to the office manager. You can also report this to the nearest police station. - Are SASSA employees involved in these scams?
While most staff are honest, there have been reports of some working with sellers. The sassa action against queue sellers includes internal investigations to catch any staff members who are helping these criminals. - Do I need to pay for any SASSA application forms?
No, all forms and applications for any grant, including the SRD grant, are 100% free. You can even apply via WhatsApp or the website without visiting an office. - Will the police really arrest queue sellers?
Yes, if they are found to be intimidating people or obstructing government services, they can be charged with loitering, intimidation, or even fraud.

